Refund policy
SUBHANI
Refund & Return Policy
We stand behind every purchase. Here's how we take care of you.
🔄 Returns 3-DAY WINDOW
We accept returns within 3 days of delivery. Items must be:
- Unused and in original condition
- In original packaging
- Accompanied by proof of purchase
📩 Email store@subhani.shop with your order number to start a return.
💳 Refunds
Once your return is received and inspected, we'll notify you of the approval status. Approved refunds are processed to your original payment method within 5–7 business days.
🚫 Non-Returnable Items
- Perishable goods
- Intimate or sanitary items
- Gift cards
- Sale or clearance items
⏳ No Response Within 10 Days?
If you haven't heard back within 10 days, skip the wait and reach out directly:
📧 store@subhani.shop
🛡️ Shopping with confidence at SUBHANI
Questions? We typically respond within 1–2 business days.