Shipping policy
Order Processing
All orders are processed within 1 to 2 business days after confirmation.
Orders will processed on weekends or UAE public holidays but need 3 to 5 days for delivery.
Shipping Method
We deliver orders across the UAE through trusted courier partners via our fulfillment provider.
Delivery Time (UAE)
Estimated delivery time within UAE:
- 2 to 4 business days
Delivery times may vary depending on your city and location.
Shipping Charges
Shipping charges are shown at checkout or mentioned on the product page.
Free shipping may be offered on selected products or promotions.
Order Tracking
Once your order is shipped, you will receive tracking details via email or SMS.
Delays
While we aim to deliver on time, delays may occur due to:
- Courier service issues
- Weather conditions
- High order volume
- Incorrect address details
We will assist you in tracking your order if needed.
Incorrect Address
Please ensure your shipping address and contact number are correct.
We are not responsible for orders delivered to incorrect details provided by the customer.
Failed Delivery
If delivery is unsuccessful due to unavailability or wrong information, the order may be returned.
Re delivery may require additional charges.
Damaged or Missing Items
If your order arrives damaged or incomplete, please contact us within 48 hours of delivery.
Contact
Subhani.shop
Email: store@subhani.shop